General Terms
All information, products and services displayed on the greenzavstore.com website constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. greenzavstore.com has the right to accept or reject your offer without assigning any reason thereof.
In order to use the greenzavstore.com website belonging to GreenZ AV Store, you (The User) have accepted the following terms and conditions given below. reserves the right to add, delete, alter or modify these terms and conditions at any time.
You (The User) are therefore advised to read carefully these terms and conditions every time you use the greenzavstore.com, the website of GreenZ AV Store.
1. We have made every effort to display the color of our products that appear on the site as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of color will be accurate.
2. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
3. GreenZ AV Store will not be responsible for any damage suffered by users from use of the products purchased from greenzavstore.com. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor or shipping agent. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, or under any other cause of action.
4. The warranty or any repair/service will be provided by the manufacturer/brand/distributor and GreenZ AV Store will not be responsible for any of these claims and will not be liable for any performance or satisfaction guarantee whatsoever offered by the manufacturer, we sell the products as it is without any repacking or dispensing.
5. The prices and availability of products are subject to change without prior notice at the sole discretion of GreenZ AV Store.
6. Request for cancellations of orders once placed on greenzavstore.com should be handled by our order cancellation and refund policy mentioned below.
7. GreenZ AV Store reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. In the event of cancellation, the payment shall be refunded and the User shall be informed of the same.
8. If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by GreenZ AV Store for re-delivery shall be claimed from the user placing the order.
9. Request for change address can be communicated to the courier, however GreenZ AV Store can’t guarantee the delivery to the new address as the data needs to be communicated offline and any delay in communication could lead to non-delivery or return of the package, in that case point 8 (above) will be valid for those cases.
10. The User agrees to give accurate, authentic and true information. GreenZ AV Store reserves the right to confirm and validate the information and other details provided by the User at any point of time. If any such User details are found not to be true wholly or partly, GreenZ AV Store has the right in its sole discretion to reject the registration and debar the User from using the services of greenzavstore.com without prior intimation whatsoever.
11. The User should enter correct & complete contact details including shipping address, billing address, contact number, GSTIN etc while making the order. GreenZ AV Store will not be responsible for any delay in delivery or return of the package due to any incorrect or incomplete data, and reshipping of the order which is returned will be on the cost of the User.
12. GreenZ AV Store will not be responsible for any delay made by the courier partner and the User should contact the courier partner to manage the delivery.
13. GreenZ AV Store will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user. The User must exclusively use his/her own card on the site.
14. GreenZ AV Store shall not entertain any complaints after 3 days after the order is marked as delivered by the courier partner.
15. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
16. The User may not create a link to this website from another website or document without GreenZ AV Store’s prior written consent.
17. GreenZ AV Store will not be able to keep the order details after 6 months of the order and we will not be able to maintain any transaction history and provide any invoices older than 6 months from the order creation.
18. This agreement shall be construed in accordance with the applicable laws of India. The Courts at Hosur, TN shall have exclusive jurisdiction in any proceedings arising out of this agreement.
Payment
The payment can be done online using Visa, Master Card or online banking. You can also choose bank transfer and deposit the fund in our bank account (the bank details are available on the check-out page).
Our website is secured with 256-bit encryption with SSL and we are one of the safest online shop for AV products in India.
Order Cancellation
GreenZ AV Store believes in helping its customers as far as possible, and has therefore a liberal cancellation policy as below:
In case, if you want to cancel an order, please do so before shipping the order and the amount after deducting the payment gateway charges will be refunded to the customer based on our refund policy. In case of requests for order cancellations, GreenZ AV Store reserves the right to accept or reject requests for order cancellations for any reason whatsoever. GreenZ AV Store will not be able to cancel orders that have already been processed and or shipped.
Refunds
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of the order.